Terms & Conditions
We want you to be completely satisfied with your purchases and what's more so does Blue Box Socks (Blue Box Disposables GB Ltd). Please let us know if you are not entirely satisfied with our products (usually branded Blue Box GB) or our service, so that we can rectify the situation. We try to ensure that the products are the same as our original samples, although sometimes differences do occur.
Items are described and photographed as accurately as possible, but please note that colours and designs may vary. If you are not completely satisfied with any item you ordered, just return it, if possible in the original packaging (with your customer delivery note/invoice) within 14 days of the date of receipt and we will refund your money or send you a replacement - no questions asked.
Please note we are only able to accept items that have not been worn, altered or used. We can only replace identical products so if you wish to order additional items it will be treated as a new order. If the product is damaged in any way or has become broken in transit please call customer support on 0844 8843364 or email email@example.com.
Nothing in this Returns Policy affects your statutory rights or your rights under any contract you may have with us. Blue Box Socks (Blue Box Disposables GB Ltd) is registered at Blue Box Disposables GB Ltd,
W H Prior, Railway Court, Off Ten Pound Walk, Doncaster, DN4 5FB.
Our aim is to dispatch all orders placed before 14:00 (Monday-Friday) within 48 hours of receiving the order, subject to stock availability and security checks. Orders placed after 14:00 or at weekends will be processed the next working day. For UK orders, goods should normally be received within 5 working days. Overseas orders should normally be received within 10 working days. We will usually use Royal Mail or a secure courier service for delivery of goods to UK mainland addresses. All orders over £20.00 in value will require a signature on delivery. Whilst we will make every effort to deliver within the time stated on our website, we will not be liable for any loss caused to you by late delivery. Please notify us as soon as possible either by telephone or email if you do not receive your goods within a reasonable time. We will endeavour to get your goods to you as soon as possible or you may cancel your order and obtain a refund. We will attempt to deliver your order to your delivery address. If products are returned to us as undeliverable, we shall refund the price of the order less the cost of the attempted delivery.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons; internal record keeping, we may use the information to improve our products and services, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.